Prompt LibraryWriting
AI FAQ Generator Prompt from Support Tickets
Turn raw support transcripts into a genuine FAQ, not invented questions.
The prompt
Support tickets/transcripts: {{tickets}}
Cluster into recurring questions, using the customer's actual phrasing where possible.
For each: the question as a customer would ask it, the answer in plain language, and how many tickets it would have deflected.
Do not invent a question that didn't actually occur in the tickets.Replace the {{fields}} with your own context and tighten the rules to match your domain.
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